Billing Department
Office Phone:
919-968-3456
Fax Phone:
919-932-3456
Email:
Mailing Address:
P.O. Box 3456
Chapel Hill, NC 27515-3456
We are In-Network with:
Amerihealth Medicaid
Carolina Complete Medicaid
Healthy Blue Medicaid
Medicaid Direct
United Community Medicaid
Wellcare Medicaid
CDSA
We are Out-of-Network with all commercial insurances, including:
Aetna Insurance
BCBS Insurance
Cigna Insurance
Med-Cost Insurance
Tri-Care Insurance
United Insurance
Right to Receive a Good Faith Estimate of Expected Charges
You have the right to receive a "Good Faith Estimate" explaining how much your medical care will cost.
Under the law, health care providers need to give patients who don't have insurance or who are not using insurance an estimate of the bill for medical items and services.
You have the rights to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment and hospital fees.
Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
Make sure to save a copy or picture of your Good Faith Estimate.
For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 1-800-985-3059